Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Returning items to Amazon isn’t quite as easy as purchasing them. But it’s getting close. Whether your items are damaged, accidentally purchased, incorrectly sized or simply unwanted, don’t panic. You ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...