Editor's note: The first article, by Peter Moses and John Moses, in this two-part series was published in June 2005's Viewpoint section. CLICK HERE to view part 1. Many companies are finding that the ...

The Carnegie Mellon Software Engineering Institute’s Capability Maturity Model (CMM) describes organizational maturity as “continuous process improvement based on many, small evolutionary steps rather ...

The Capability Maturity Model was not widely adopted by U.S. companies outside of government or military projects even 6 years ago. But CMM and now Capability Maturity Model Integration, or CMMi, has ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

A new model to measure and analyze corporate strategic meetings management program development and implementation is being constructed by the NBTA Foundation and meetings technology supplier StarCite, ...