Salesforce today announced AI enhancements enabled by the Einstein platform integration with its customer data platform (CDP), just as rivals large and small are making similar investments. Salesforce ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...

The partnership will work both ways. Just as Salesforce’s agents can leverage Google’s tools, Gemini Enterprise will be able ...

Actively AI has raised $45 million to scale up its AI sales agents, which can automate a chunk of the work reps typically do ...

SAN FRANCISCO--(BUSINESS WIRE)--Algolia, the AI-native search and discovery platform used by over 18,000 businesses, announced a new AI agent experience that proves how autonomous systems can reason ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

One of the barriers to productive use of AI in the enterprise is the difficulty of bringing data together from various sources. Helping customers get their data in order is therefore a priority for ...

WASHINGTON (Reuters) -Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have exposed customer data. In a brief statement published to ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

Salesforce has kicked off its annual Dreamforce event with the launch of Customer 360, a click-based admin interface that helps connect and manage customer data across all Salesforce apps. The ...