One of the disciplines that is not taught in dental school and rarely taught in dental continuing education is customer service. Almost every dentist would agree that customer service is important, if ...

Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

One of the most effective ways to create customer confidence is to practice proactive customer service. The short description of proactive service is doing something for your customers before they ...