A United Kingdom delivery company's use of AI backfired after a disgruntled customer was able to make it swear and criticize the company, prompting the company to disable part of its AI-powered ...

An unauthenticated API call vulnerability in DPD Group’s package tracking system could have been exploited to access the personally identifiable details of its clients. DPD Group is a parcel delivery ...

DPD has launched a new in-app parcel-sending feature, supplementing its existing 3 million-user Your DPD mobile app to extend customer capabilities when it comes to shipping parcels. The new ’send a ...

DPD has disabled its artificial intelligence (AI) online chatbot after a customer was able to make the bot swear and write a poem criticising the parcel delivery company. Ashley Beauchamp, 30, was ...

Parcel firms have delivered a “miserable” service to consumers for the third year running, according to an annual survey by Citizens Advice. Evri and Yodel ranked at the bottom of the charity’s league ...