Bots are a permanent part of the internet. Good, questionable, or malicious bot activity makes up a substantial amount of internet traffic. And bots can perform a variety of both critical and criminal ...
In part one of this series, we discussed conversational AI and described the principal capabilities Google Contact Center AI (CCAI) provides: Virtual Agent, Agent Assist, and Conversational Topic ...
Elon Musk seemed to have gone back on his previous word about third-party developers on the platform, as now, some "good bots" may remain on the platform and use its API for free. This is after the ...
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