When asked to do things differently, employees and managers often resist change. Resistance to change is a very natural human reaction. Change disrupts familiar routines, challenges long-held beliefs, ...

About 18 months ago, my team and I decided to survey more than 1,000 middle managers and found that many hate their jobs. No wonder, no one wants to be a middle manager anymore. These leaders are ...

Nancy Murphy is CEO of CSR Communications, a consultancy specializing in the human dynamics that make organizational change possible. To continue reading this content ...

I want to dive into the saying “people don’t quit bad jobs, they quit bad managers.” It’s a common saying that most people have heard, but I don’t think the impact of this idea is fully understood or ...