In today’s healthcare landscape, organizations that communicate effectively with their patients positively impact both satisfaction and outcomes. In fact, quality communication between patients and ...

A provider’s quality of communication with limited English proficiency (LEP) patients, even in the absence of full language concordance, can significantly improve the impact and perception of care.

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

Patient experience is a crucial aspect of healthcare that can significantly influence the success of health providers and practices regarding patient satisfaction and revenue. Positive experiences ...