In everyday life, we’re surrounded by items and facilities that people have designed for us. While many of these things and places are suitable for able-bodied, neurotypical people, others may not ...

Inclusive design helps companies increase revenue, reduce costs, improve resilience, and build trust. An effective business case speaks to all four of these benefit categories but emphasizes the ...

Jazmine was a thoughtful and curious student who worked hard to earn good grades at her San Francisco Bay Area public high school in hopes of attending college. “Being blind meant that it took me ...

Do you really know your customers? We’re all a service user, passenger, patient, tenant or customer of someone. We’ve traditionally defined customers as "people who pay money for goods or services," ...

For someone who is neurodivergent (for example, ADHD, autism, sensory processing sensitivity, or anxiety), an office can ...

Rory A. Cooper is the founding director of the Human Engineering Research Laboratories, a joint center of the University of Pittsburgh (Pitt) and U.S. Department of Veterans Affairs (VA). He is a VA ...