Loyalty programs do not need to be rethought entirely. However, they do need to be accessible across the full journey.

Although I travel regularly and have done so for years, it took me a while to make sense of all the travel loyalty programs out there and how to capitalize on them (for that, I highly recommend How to ...

Following is Part 2 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article, customer loyalty experts and retail thought leaders discuss how to effectively integrate ...

Many shoppers are sitting on untapped value from memberships and loyalty programs they already pay for. From free prescriptions to hidden travel credits, these benefits can easily outweigh annual fees ...

Retail loyalty programs promise savings, perks, and exclusive deals, but they’re also powerful tools for collecting customer data and influencing spending habits. While they can genuinely reward ...

US retail sales cooled in October 2024 after a strong uptick in September, according to government data - Copyright AFP Richard A. Brooks US retail sales cooled in ...

BATON ROUGE, La. (WAFB) - They promise discounts on gas, groceries, and more — but at what cost? Retail loyalty programs offer tempting perks yet often come with a hidden price: your privacy. A new ...

Exchange Solutions Inc., a leading loyalty and promotions technology provider for North American retailers, today announced Member Scoring & Intelligence (MSI) — an AI analytics agent that enables any ...

Retail loyalty programs are quickly separating into the haves and the have-nots. Among the signs of multichannel loyalty management is the spread of data in operationalizing member acquisition.

ALL FOR GOOD. WMUR AND CONSUMER REPORTS. WATCHING YOUR MONEY. RETAIL LOYALTY PROGRAMS OFFER TEMPTING PERKS, YET OFTEN COME WITH A HIDDEN PRICE. YOUR PRIVACY. A NEW CONSUMER REPORTS INVESTIGATION ...

Convenience retailers can drive margins and long-term value through personalization, artificial intelligence and gamification. In this way, personalization is becoming a loyalty differentiator in the ...

Kalalou introduced a tiered loyalty program in 2025 modeled after Creative Co-Op‘s, offering discounts up to 20% based on annual retail spend. Creative Co-Op’s Advantage program grants retailers ...