Pitching to investors can be a nerve-wracking endeavor for any entrepreneur, but it’s especially true when the investors don't seem to be interested in your idea. Whether they just say “no” or have ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

Say it’s the start of a new semester or the end of the school year, and you’ve asked your staff to complete an anonymous survey to gather feedback about your leadership. You’ve reviewed the feedback, ...

Whether they are good or bad, it’s important to be able to respond to customer feedback quickly and accurately, for reviews can have an enormous impact on customer perception. It’s also important to ...

Everybody loves feedback... as long as it’s positive. But most of us dislike negative feedback so much that we’ve changed the name—it’s not negative, it’s constructive. Still, it’s an irreplaceable, ...

“No one answered the phone. Sure, it was after business hours, but that’s still no excuse! One star!” Ever received a review like this on your Google Business Profile – a review so unreasonable that ...

In newly published research, Binghamton University doctoral student Elana Israel, MS '22, explores which depressive symptoms largely affect children's neural responses to feedback. Depression in ...

The Trump administration has placed signs up across National Parks asking for visitors to report any "negative" sentiments about American history shared at the park. Instead, much of the feedback so ...