If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit. The ...

Identity security company SailPont Technologies Inc. today launched a new artificial intelligence-powered application onboard capability to enable customers to integrate critical business applications ...

Ensuring a new hire’s start is a good one gives them a solid foundation to build on. They’re more likely to engage with their job and stick around if things start off on the right foot — but ...

Behavioral analytics tracking company Amplitude Inc. is planning to add a dose of artificial intelligence to its platform after acquiring a startup called Command AI for an undisclosed sum. Command AI ...

Professional environments are seeing quite a bit of unpredictability these days, from market demand to labor markets to evolving technology and strategies. One thing that’s true for nearly everyone, ...

The latest trends in software development from the Computer Weekly Application Developer Network. Business document information company Abbyy has launched Mobile Web Capture, a Software Development ...

Engagement and customer experience make up 52% of the reasons customers leave in the first 90 days Respondents believe if the abandonment rate was reduced by 50%, it would increase customer ...