Patient satisfaction is a metric that has vast financial implications for hospitals. For example, happy patients are 74% more likely to pay their bills in full, versus 33% of less satisfied patients.

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

Respondents were more satisfied, felt more cared for, and found messages more useful if they came from AI rather than humans. Survey results suggest that patients prefer patient portal messages ...

When it comes to improving patient care, feedback is the compass that guides healthcare providers in the right direction. But here’s the catch, traditional feedback often fails to capture honest ...

Patients, particularly those who have been hospitalized in the past, often struggle to follow prescribed treatments and stay on track with health management. Many want, and could benefit from, ongoing ...