A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Two employees at the D.C. restaurant Busboys and Poets train on a QR code menu system near the start of the pandemic in May 2020. (Amanda Voisard for The Washington Post) I’m not exactly what you ...

Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

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I get it, printing prices are high, and as a business owner, you need to trim those costs wherever you can. Printing restaurant menus can vary widely in cost depending on style, finish, and order size ...

The pandemic inspired a lot of institutions to adopt cost-saving processes that make life worse for their customers while reducing their payroll. Hotels cut back on housekeeping as a supposed “safety ...

The QR code menu is being kicked to the curb in many restaurants throughout the U.S., leaving it in the past where it belongs. Reading time 2 minutes The QR code menu which restaurateurs began using ...

The thinking behind this change was simple—menus are often reused, which could theoretically increase the risk of viral spread. Having each person use their own phone to look at a menu allegedly ...

At the Brown Jug Restaurant, there are QR codes on every table. First adopted during the COVID-19 pandemic, digital menus are now the norm at the Ann Arbor mainstay. “We’re keeping the QR code around, ...

Throughout the pandemic, it made sense to swap out paper menus for a safer, health-friendly alternative, like QR codes. However, restaurants—and their customers—are ready to ditch the "tacky" ...