Continuing its work with AI, Salesforce today announced it is rolling out native generative AI capabilities within Slack — or Slack AI. Generally available starting today, the features empower users ...

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

According to Whitelam, Salesforce’s scheduling capabilities take into account all aspects of the work in question, from specific tools, skill sets and clearances, to minimize frustration and enhance ...

This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...

The AI revolution marked another step in the technology’s evolution when models that can “reason” were unveiled to the public, demonstrating they are capable of increasingly challenging tasks. Market ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

Every time I get a press release about AI agents, I get a slightly queasy feeling. It is not quite as bad as that dizzy feeling I get every time someone insists on pitching me about vibe coding, nor ...

Salesforce, Inc. (NYSE:CRM) introduced Agentforce 2dx, which is the latest version of its digital labor platform designed to integrate autonomous AI agents into business operations. This update moves ...