Author and futurist Kate O’Neill shares tools and frameworks to help managers improve leadership and decision-making in an AI-driven world.

In today's fast-paced business environment, effective decision making and problem-solving are essential skills for leaders. With an abundance of data, complex team dynamics and constant pressure to ...

Jackie Simon is a leading Executive Coach renowned for her ability to empower new managers and executives to excel in their careers. In today’s business environment, the ability to adapt quickly isn’t ...

Have a problem to solve or a decision to make? If so, there are several tried-and-true methods to turn to. As customer experience professionals, the work you do to identify improvement opportunities ...