Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

A growing number of mobile carriers worldwide are increasing their video messaging and telephony offerings. According to a new study from ABI Research, the market value for mobile video telephony ...

The telephony services market is expected to gradually recover from its current state. My colleague Alaa Saayed recently published Frost & Sullivan’s latest study on the North American Enterprise ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

The potential for cloud communications providers to impact the telephony cost structure has been a point of discussion for the last five years, further illustrated by the $10 Zoom Phone offer shown at ...

AT&T (NYSE: T) has won a potential 10-year, $78 million contract from the Defense Information Systems Agency to provide voice internet services to several unified combatant commands outside the ...

MINNEAPOLIS--(BUSINESS WIRE)--Avtex, an end-to-end Customer Experience (CX) consulting firm, announced today its acquisition of Adapt Telephony Services, LLC, a contact center solutions provider based ...

Voiso, a global provider of AI-powered contact center solutions, has been officially granted a Services-Based Operations (Individual) Licence by Singapore’s Info-communications Media Development ...