It is now well-established that the economics of cloud computing services add massive value to the business, a contention supported both by research and by the number of organisations that either have ...

Overview: Artificial intelligence is moving beyond task automation to become a collaborative force shaping decision-making, ...

For more than 60 years, we have talked about workflow automation, driven by data, to add efficiency, reduce costs, manage labor challenges, and increase margins. In this century, we stepped up the ...

As the job market and our workplace rapidly evolve, driven by technological advancement, employees are challenged significantly by a shift in roles and responsibilities. Consider this example: Sarah ...

In today’s fast-paced business landscape, customer service is no longer a support function. Advancements in technology have transformed the contact center into a core value driver for the business.

In an era where digital transformation is no longer optional but essential, industries across the globe are grappling with complex operational challenges. From healthcare systems struggling with ...

A conversation with Tim Dawson of Interact Analysis on the future of the automation market with some key insights for manufacturing and automation industry business executives. I recently spoke with ...

The future of jobs is being reshaped by AI and automation, especially in manufacturing. A recent Stanford lecture highlighted this transformation, focusing on the rise of automated factories and the ...

Acquisition delivers the most complete agentic platform and redefines ITSM for the AI era - using conversational AI to streamline service delivery and significantly reduce operational costs for IT, HR ...

Dow has a diverse portfolio of manufacturing chemical and power plants and a rich heritage of process automation to run them. As facilities grow and expand, they tend to accumulate a wide range of ...

In recent years, cockpit automation has transformed aviation, enhancing safety and efficiency. While reducing pilot workload and minimizing human error, automation has also introduced concerns ...