Heads up, travelers: If your cruise ship is docking in Brazil, get a tourist visa or get denied boarding. A few weeks ago, I told you about a would-be cruise passenger who had been denied boarding ...

People either love Facebook or hate it. An increasing number of former users are leaning toward the latter and pressing the eject button. In their place, though, swarms of scammers have moved in. The ...

Loyal Celebrity Cruises passenger Cherie Johnson booked a transatlantic cruise from Europe to South America a year in advance. She and her husband were greatly looking forward to celebrating her 75th ...

This is what happens when troubled travelers get denied boarding their flights and cruises. Each denied boarding fiasco ends with a helpful fix from the Consumer Rescue advocacy team.

People either love Facebook or hate it. An increasing number of former users are leaning toward the latter and pressing the eject button. In their place, though, swarms of scammers have moved in. The ...

Norse Atlantic Airways customer Joanne Reston joined the airline’s official Facebook group to complain about a missing refund. At least that’s what she thought she was doing. As it turns out that ...

Yes, your baby needs a passport to fly internationally, just like you do. Otherwise, your little tot will be denied boarding their flight just like any other passenger who doesn’t have the required ...

I love traditions. One of my favorite family traditions is the annual road trip I take with my two daughters and a couple of their friends every summer. That’s when I load up the minivan with these ...

Hertz will never ask customers to pay for their car rental with a gift card… but a scammer will. Unawareness of this basic fact led one couple to lose $800 to a devious international scheme. The ...

Heather Steele just landed on the Do Not Rent list of her favorite car rental company — Hertz. She says she’s been a great customer of Hertz for many years, and the banishment has her flabbergasted.