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MCPmag

Microsoft Adds Ticket Support Improvements to Office 365

Microsoft's Office 365 Admin Center portal for IT pros will soon receive a few new trouble-ticketing support additions, the company announced last week. These additions follow other Microsoft support ...
Redmond Magazine

Microsoft 365 Business Tenants Getting Conditional Access and Trouble-Ticket Features

Microsoft added its conditional access security service to Microsoft 365 Business subscriptions, according to a Wednesday announcement, and it also added new trouble-ticket features for Microsoft 365 ...
Redmond Magazine

Office 365 Getting E-Mail and 'Critical' Trouble Ticket Support Improvements

Microsoft on Wednesday announced new trouble-ticketing support additions to the Office 365 Admin Center portal for IT pros, including one improvement specifically aimed at Microsoft Premier users. The ...