What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline processes, and …

Explore what a CRM system is and how it helps businesses build stronger customer relationships, streamline sales and service, and boost engagement with smart insights.

Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

Oct 2, 2025 · A CRM keeps all your customer relationships in one place—and then quietly goes to work making every part of your business smoother. It tracks who your customers are, what you’ve said to …

Jun 16, 2025 · CRM systems collect the minutia of customer accounts, such as billing, orders, and service requests, and keep records of “touches” to track sales productivity and ensure a client isn’t …

Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential customers. …

Jul 17, 2025 · CRM is an acronym used to refer to “Customer Relationship Management.” It describes the tools, technologies, and strategies companies use to manage their customer interactions and …

May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used to …

Discover how CRM software transforms customer relationships into business growth. From understanding core features to choosing the right platform, get everything you need to make an …

Jun 24, 2025 · Customer Relationship Management (CRM) software has become an indispensable tool for managing customer relations. According to one study, while 90% of companies consider data …