Extras Refund Request Complete this form to request a refund for extra services like bags, seats, meals, upgrades and lounge access. This form will only refund extras. Request a refund for your fare if your …

Sit back, relax and wait for your flight in a more enjoyable way in our exclusive airport lounges - these tranquil spaces allow you to catch up on work, enjoy some light bites or get some rest. Here's all you …

Request a refund for extra services you booked like bags, seats, upgrades and lounge access. Request a tax refund for a flight you missed or cancelled. After submitting this form an email will be sent to …

Eligible Aer Lingus customers: Open from: 12:45pm–last departure. How to get there: The Aer Lingus Lounge is located in the boarding gate area of Terminal 7, near Gate 1. Highlights. Note: Customers …

Click on the My Passes tab under the Lounge Pass heading and complete the form, following the instructions outlined. You’ll need to have your flight number to redeem your Lounge Passes.

You may choose to access the Aer Lingus lounge if you need to catch your flight from Terminal 2. Make sure to follow the access policy and the pertaining terms & conditions for a great experience.

Has it gone through as an agency booking and for some reason not eligible? Lounge isn't mentioned online in the booking dashboard either.

Extra facilities and services such as spa treatments may be charged and will vary from lounge to lounge. Lounge access is applicable only on the date and time shown on the Means of Access.

Whether you're missing a bag or waiting on a refund, this is the best place to get it sorted fast. Most of the ways you need help can be sorted online or by filling out a quick form.

Smart fares are eligible for a voucher refund once it is requested no less than 2 hours before your scheduled departure date. Customers who purchase a fare requiring roundtrip travel are not eligible …

We have the answers to your most common queries here.

To avail of this benefit please contact the Concierge help desk or Aer Lingus ticket desk to enquire if space is available. We are unable to facilitate this request at our boarding gates or lounges.