FranklinCovey Launches New Module, Navigating Difficult Conversations: Turn Tension Into Progress
FranklinCovey Launches New Module, Navigating Difficult Conv…
Mar 1, 2024
businesswire.com
Successfully navigating conversations, especially when problem-solving, requires deliberate effort and focus to avoid criticism. When we allow criticism into our conversations, even unintentionally, the focus quickly shifts from resolving the issue to defending ourselves in an emotionally charged argument. The key for success lies in the approach. When you’re discussing something important to you, express your needs directly rather than using criticism. Asking for ‘space’ or ‘patience’ keeps the
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